Bin repairs and replacements
Council will repair or replace your bin if it has been damaged. A bin is considered damaged and will be repaired if it is missing its wheels or lid. If the bin has a split body it will be replaced with a new bin. These are actioned 1-2 business days after your weekly collection cycle. Residents that have requested a repair or replacement and provided a mobile number will be notified the evening before the job is scheduled.
You can report a damaged bin through the Council website or contact Council.
Place the damaged bin on the nature strip and ensure the bin is empty. If you are able to, please tip the bin over and place it upside down with the lid open.
Lost or stolen bin
To prevent theft or damage to your bins, you need to bring them back onto your property within 24 hours after your waste collection.Residents that have requested a replacement for a lost or stolen bin and provided a mobile number will be notified the evening before the bin is scheduled for delivery.
You can report a lost or stolen bin through the Council website or contact Council.
Once Council receives your request, a replacement bin is delivered within 1-2 business days.
Bins in new properties
If you move into a new property which does not already have a garbage and recycling bin on site, contact Council to order bins for the property and arrange delivery.
Residents and businesses can also recycle food and garden waste by ordering a food and garden organics bin from Council.
Bins at multi-unit developments and apartment sites
Shared bins are provided at many multi-unit and apartment sites across Merri-bek for use by all residents at the development. They are agreed to as part of the Waste Management Plan process between the developer and Council.
Shared garbage and recycling bins generally have 240 litres of capacity and are 3 times larger than the standard 80 litre garbage bin. One shared garbage bin has the capacity to service 2 to 3 units. Shared food and garden organics bins are also available on request.
New look garbage bin design and lid colour
New garbage bins have a red lid
If you receive Council's waste service for the first time or have your bin replaced, you will receive a garbage bin with a red lid. Existing garbage bins in Merri-bek have a dark green lid.
This change is to ensure Council adheres to the Australian Standard. Over time, all garbage bins in Merri-bek will have a red lid.
The design of the 80 litre garbage bin has also changed. The old 80 litre bin had the same sized body as a 120 litre bin with a raised floor to make the bin volume 80 litres. The new 80 litre bin does not have a raised floor but has a smaller body.
While the new bin looks smaller than the old 80 litre bin, it holds the same volume of waste.
Contact Council if you need further information.