Access to Council services and information

COVID-19 Information and Resources

Below is a list of helpful resources and information about COVID-19 for people with disability, their families and carers. Many of the organsiations listed below update their information regularly. 

Hotline and information for people with disability and carers

Department of Health (DHS)
General information and latest updates      

Department of Health and Human Services (DHHS) Victoria         Latest information about COVID19 and people with disability

NDIS and COVID-19                  

Disability Advocacy Network Australia (DANA)
A list of resources for people with disability

First Peoples Disability Network Australia
Excellent videos, information and resources

People with Disability COVID-19 Hub

Every Australian Counts
A number of resources from grassroots NDIS campaign

Community information                

Blind Citizens Australia
Weekly updates                

Council for Intellectual Disability

The Growing Space
Excellent information such as, how to keepyour wheelchair clean, how to use asupport worker and avoid COVID-19

Easy Read Resources

Housing for People with Disability

NDIS Priority Home Delivery Service

The Carer Gateway



Disability affects more than 20 per cent of people in Merri-bek.

Disability can be caused by illness, an accident or a genetic condition, or be a result of getting older.

In the future there will be more people with disability in Merri-bek. Disability increases with age, our population is growing older and life expectancies are higher.

How Council can help

Council supports people with disability to participate in the community by:



Are you a young person over 18 with a disability or mental health issue that wants to see live music?

Want to meet a person who has the same musical interest as you?

Bandmates Vic is the program for you!

Bandmates will meet and talk with you and match you with a volunteer of your choice.

Visit the Maribyrnong City Council Bandmates Victoria webpage.

For a person with disability, carer or family member

If you have a disability, Council’s MetroAccess Officer can tell you about:

  • how to speak up about things you are concerned about
  • projects happening in Merri-bek
  • disability services in Merri-bek 
  • respite services, and
  • what Council is doing to improve things for people with a disability.

For a community group, business or organisation

Council's Disability Planner can:

  • provide information about communicating with people with a disability
  • support you to make your group or organisation more inclusive and accessible.

If you are a business, industry or organisation in Merri-bek, see good access is good business guide.

This explains how to make your business or organisation more accessible to people with disabilities.

Access to Council information

Council wants to make sure people with disability can find and use all Council services and information.

Speak and listen

Phone 1300 555 727 then ask for (03) 9240 1111.

Internet relay users

Connect to the National Relay Service then ask for 9240 1111.

Council website

The Merri-bek City Council website has been designed to meet WCAG guidelines Level AA of the World Wide Web Consortium (W3C). It also meets the requirements of the Victorian government and the Disability Discrimination Act 1992. The website's accessibility statement describes the accessibility features.

If you require information in alternative formats, for example, large font, please contact Council.