About one in five Victorians have a disability. If your premises are not accessible for everyone you may be missing out on significant numbers of potential customers. Read more about accessible tourism on the Visit Merri-bek page.
Also, under the Commonwealth Disability Discrimination Act 1992, your business is legally obliged to ensure ease of access for people of all abilities.
Accessibility is broader than structural changes such as ramps and wider aisles, it includes a range of things from training your staff on how to accommodate the needs of everyone, the font you choose for your menus and website, how you display your product and where you place your signage.
Improving access does not have to be expensive. Council has produced a Good Access is Good Business guide with practical tips to assist businesses in how to be accessible.
Moreland City Council, Locked Bag 10, Merri-bek Vic. 3058, 90 Bell Street, Coburg Vic. 3058 Australia