Report an issue

Choose the most appropriate request from the list below to report an issue to Council or request a service.

After submitting the form, you are provided with a request number you can use to follow up.

Bins	Report a missed bin collection Report a damaged bin or missing bin Order a bin (including a food and garden organics bin) Change the size of your bin (including a food and garden organics bin)
Complaints	Visit our Complaints page to learn how to make a complaint about our services.
Dumped rubbish	Report illegally dumped rubbish
Noise	Report noise If you have concerns about noise from the Level Crossing Removal Project (LXRP) please call 1800 105 105 (available 24/7) or email contact@levelcrossings.vic.gov.au For further information about the LXRP visit: www.levelcrossings.vic.gov.au
Parking	Report an illegally parked car Report an abandoned vehicle
Trees	Report tree pruning and maintenance Request a new tree Request tree removal
Unsightly property	Report unsightly property, such as a site with too much rubbish, overgrown grass or disused machinery
Fine review	Request a review of a parking fine Request a review of a local law, animal or asset protection fine
Vehicle crash report	Report a vehicle crash in Merri-bek, where no personal injury occurred
All other reports and requests Use this category if your issue is not listed above or you want to make an anonymous report.	Report a problem or request a service