Merri-bek Community COVID-19 impact survey

Help us to design the most effective recovery plan for Merri-bek by sharing your experiences.

Moreland City Council plays a central role in supporting our community through relief and recovery from an emergency.

In response to the Victorian COVID-19 pandemic, we’re seeking input from community members to learn more about the social and economic impacts of this public health emergency on the Merri-bek community.

This information will assist us to determine what support and resources are needed by the community - particularly those more vulnerable - on our journey to recovery.

Find out more on Coversations Merri-bek.


About the survey

We know this is a difficult time for many which has brought about new challenges, tough circumstances and for some, new opportunities. We’ll be asking questions about how your life has changed as a result of the pandemic and what help you’ve accessed or may need in the future.

We are interested in hearing from all members of the community and welcome everyone to participate. We’re especially interested in hearing from people who may not already access our services and who we don’t know much about.

Please note, the research survey is voluntary and anonymous.

Council has commissioned Wallis Market and Social Research to facilitate the questionnaire via phone interviews (between 4:00pm to 8.30pm during weekdays, and 10:00am to 5:00pm on weekends) and written surveys (online).

Wallis will manage the data in accordance with their Collection and Privacy Policy.

Information and support

If completing the survey raises any issues or concerns for you, Wallis researchers can refer you to helplines or organisations that may be of assistance. Alternatively, you can contact the Community Connector Merri-bek phone line on 8311 4140 or email

Further information

If you would like to provide know more, provide further feedback or make a complaint you can ring the Merri-bek City Council contact centre, during business hours on 03 9240 1111.

You can also contact Wallis Social and Market Research on 1800 113 444.